Revieve helped Shiseido Japan develop the Skin Visualizer, Shiseido’s first touchless, over-the-counter smart-mirror device that measures and visualizes, in real-time, the elements of beauty circulation in the skin.
The Skin Visualizer calculates the skin’s condition for anyone, regardless of gender, skin color, skin type, or makeup, and then recommends products based on the measurements, the skin condition, and the customer’s skin concerns, always assisted by a SHISEIDO beauty professional.
As part of the Revieve design team, collaborating closely with the product and development teams and SHISEIDO, we worked together to craft the UX and UI that resulted in the final solution.
Where:
Remote
What:
Smart Mirror UX-UI
Category:
Skincare and Beauty
Role:
UX-UI Designer
Team:
Design, product, devs and Shiseido
Duration:
6 months project (part-time)
1. Integrate the Revieve plugin into the Shiseido experience.
2. Create a touchless user experience that is easily navigated with guidance from Shiseido store personnel.
3. Design the UI to account for mirror lighting and contrast, ensuring clear visibility and readability.
4. Gather real-time and asynchronous feedback with the Shiseido team to make necessary adjustments throughout the project.
5. Ensure the project’s success by maintaining constant communication with developers to address any technical issues.
6. Incorporate the Shiseido ultimate triangle into the user results to clearly visualize key skin metrics.
7. Adhere to Shiseido’s brand guidelines to ensure all design elements align with the company’s visual guidelines.
With the project already agreed with revieve. We had a meeting with Shiseido design team to generate a detailed brief with all specs and requirements.
The Revieve plugin analyzes the user’s skin condition using data from a simple, customizable survey, combined with a real-time visual analysis from a photo or video. The AI processes this information, generating numerical results for each parameter, which are then matched with the client’s products that can improve these conditions.
The Skin Visualizer will calculate the skin’s condition as it measures beauty circulation inside the skin and on its surface. The process should be effective for anyone, regardless of gender, skin color or skin type. With no need for removing makeup and with no actual physical contact, will measures skin’s radiance, smoothness, and resilience. Based on the measurements, the skin condition, and the customer’s skin concerns.
Customers will receive highly individualized information on how they personally can achieve their healthy vibrant skin with recommended shiseido products.
A survey conducted by SHISEIDO in 2019 revealed that people around the world describe ideal skin as “healthy vibrant skin* .” The Skin Visualizer measures the skin conditions that contribute to this ideal and indicates the level of each condition as part of a total Ultimate Triangle Score. The balance of the three major indicators (radiance, resilience and suppleness, and fine skin texture and smoothness of the skin) is presented in the form of a triangular graph.
There where two main users involved:
1. A Shiseido beauty professional that recommends products.
2. The Shiseido customer: anyone, regardless of gender, skin color or skin type. With no need for removing makeup and with no actual physical contact with the mirror.
Shiseido Store:
A counter inside the Shiseido store, optimal ilumination with a special zone for the mirror,a seat for the customer and skincare product samples around.
With the user flow defined, and wireframes ready, the prototype was the next step with 5 itterations/versions tested and evolved in the stores.
